Hexagon Metals – Privacy Policy

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide Directly

When you submit a form through our Contact Us section, upload files, or otherwise communicate with us, we may collect the following information:

• First Name

• Last Name

• Email Address

• Company Name

• Address 

• State / Region

• ZIP / Postal Code 

•  Any file you upload

• Message or inquiry details

B. Information We Collect Automatically

When you browse our website, we may automatically collect data using cookies and analytics tools, including:

• IP address

•Browser type and version

• Device type and operating system

• Pages visited and interaction behavior

• Time spent on our website – Referring URL

• General diagnostic and usage data

2. How We Use Your Information We use your information to:

A. Provide and Improve Our Services

• Respond to inquiries

• Process uploaded files or project details

•  Enhance website performance and usability

B. Communicate With You

• Send responses, quotations, or updates

• Follow up on your service-related requests

C. Support Business Operations

• Conduct analytics to improve user experience

• Maintain website security and prevent misuse

D. Meet Legal Obligations 

•  Comply with international data protection requirements 

•  Respond to lawful requests

We do not sell your personal information.

3. How We Share Your Information

Your information may be shared only under the following circumstances:

A. With Trusted Service Providers Such as:

• Hosting partners

• Email service providers

• Data storage or analytics partners

These third parties process your data only for the services they provide to us.

B. With Business Affiliates

For operational communication and service-related coordination.

C. For Legal Compliance

To meet legal obligations, enforce policies, or protect our rights.

4. International Data Transfers

As we serve customers worldwide, your information may be transferred to countries outside your region. We ensure that necessary protective measures are in place to safeguard your data.

5. Your Rights and Choices

Depending on your jurisdiction (GDPR, CCPA, etc.), you may have the right to:

• Access your data

• Update or correct inaccurate information

• Request deletion of your information

• Restrict or object to processing 

• Withdraw consent at any time

You can opt out of marketing emails through the unsubscribe link included in our messages.

You may disable cookies in your browser settings, although some features may not function properly.

6. Data Security

We use industry-standard technical and organizational measures to secure your data. While we strive to protect your information, no method of transmission over the internet is entirely secure.

7. Data Retention

We retain your data only as long as necessary to:

• Fulfill its intended purpose

• Support business operations

• Comply with legal requirements

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: sales@hexagonmetals.com

Website: hexagonmetals.com